Frequently Asked Questions

Q: Does the ReStore accept personal checks?

A: We will accept personal checks under $25.00.

Q: Can I return an item I bought?

A: All sales are final.

Q: I found an item I like, but it's too big to take home today, Can I still buy it?

A: Only purchased items too large to fit into the customer's vehicle (as determined by the ReStore staff) will be placed in the ReStore holding area for customer pickup. Items will remain on hold for seven (7) days. At the end of business on the 7th day, unclaimed purchased items will be considered donated to the ReStore and returned to the ReStore sales floor to be available for purchase. No refunds or exchanges will be given for purchased items left for more than seven (7) days.

Q: Can I place an item on hold or layaway?

A: ReStore does not have a layaway plan, nor will we hold any items.

Q: Is the ReStore open to the public?

A: Yes! Check out our Location and Hours page for more information.

Q: Where do the proceeds from the sales go?

A: All of the proceeds go directly to support Habitat for Humanity of Catawba Valley’s mission of building homes, communities and hope within Catawba Valley.